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Terms of Service

TERMS OF USE

Last Modified: March 6, 2017


The following Terms and conditions (the “Terms of Use”) constitute a binding agreement between you and Sightsy LLC. (“Sightsy,” “we,” or “us”) with respect to your use of www.sightsy.io (the “Site”), our mobile applications (“Applications”), and the services available on such platforms (together with the Site and our Applications, the “Services”), including any Content (as defined in Section 2 below). By accessing or using the Services in any manner, whether automated or otherwise, you accept and agree to be bound by these Terms of Use and our Privacy Policy[1], which is incorporated herein by reference. If you do not agree to these Terms of Use or our Privacy Policy, do not use the Services.


PLEASE NOTE THAT SECTION 18 CONTAINS AN AGREEMENT TO ARBITRATE (“ARBITRATION AGREEMENT”) WHICH, WITH LIMITED EXCEPTIONS, REQUIRES YOU TO SUBMIT ANY CLAIMS YOU HAVE AGAINST Sightsy TO FINAL AND BINDING ARBITRATION, UNLESS YOU OPT OUT. UNLESS YOU OPT OUT, (a) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST Sightsy ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (b) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS.


  1. Changes to Terms of Use. We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.


    Notwithstanding the foregoing, if we make any change to the Arbitration Agreement in Section 18 below, such change shall not apply to any claim that was filed in a legal proceeding between you and Sightsy prior to the effective date of the change. The change shall apply to all other disputes or claims governed by the Arbitration Agreement that have arisen or may arise between you and Sightsy. We will notify you of any changes to the Arbitration Agreement by posting the revised terms on the Site at least 30 days before the effective date of the changes and/or by sending notice via email to your email address on file with us. If you do not agree to the revised terms, you may close your account within the 30-day period and you will not be bound by the revised terms.


  2. Scope of and Restrictions on Use. Subject to these Terms of Use, Sightsy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) access and use the Services for your personal, non-commercial use, including any graphics, text, instructions, images, audio files and/or other sounds, videos, and other materials you may view on, access through, or are otherwise related to the Services (collectively, the “Content”); and (b) download and install the Applications on a mobile device or mobile devices owned or otherwise controlled by you (each, a “Mobile Device”). Except as otherwise provided in these Terms of Use, the Content may not be copied, downloaded or stored in a retrieval system for any other purpose, nor may it be redistributed, reused, or modified for any purpose, without the express written permission of Sightsy. You agree not to:

    • collect information from the Services using an automated software tool or manually on a mass basis;
    • use automated means to access the Services, or gain unauthorized access to the Services or to any account or computer system connected to the Services;
    • obtain, or attempt to obtain, access to areas of the Site, an Application, or our systems that are not intended for access by you;
    • “flood” the Site or an Application with requests or otherwise overburden, disrupt, or harm the Services or our systems;
    • restrict or inhibit other users from accessing or using the Services;
    • modify or delete any copyright, trademark, or other proprietary rights notices that appear on the Site or an Application or in the Content; or
    • access or use the Services or Content for any unlawful purpose or otherwise beyond the scope of the rights granted herein.

    If you download an Application, you further agree not to:

    • copy the Application (except to install it on your Mobile Device);
    • modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Application;
    • reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;
    • rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application or any features or functionality of the Application to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time; or
    • remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Application.

  3. Ownership. The Services and Content are owned by Sightsy or its licensors and are protected under copyright, trademark, and other applicable United States and international laws and treaties. Without limiting the foregoing, the trademarks, service marks, and logos displayed on the Site and/or an Application are registered and unregistered marks of Sightsy and its licensors. Applications are licensed, not sold, to you. You acknowledge and agree that, as between you and Sightsy, Sightsy is and shall remain the sole owner of the Services and the Content (except for your User Content, as defined in Section 5.1 below), including, without limitation, all patents, copyrights, trademarks, trade secrets, and other intellectual property and proprietary rights therein and thereto.


  4. Account Registration and Security. Access to and use of certain Services may require you to register for an account (“Account”). You agree to provide true, accurate, current, and complete information about yourself as prompted by the applicable registration or log-in form, and you are responsible for keeping such information up to date. You are responsible and liable for all activities conducted through your Account, regardless of who conducts those activities. You are responsible for maintaining the confidentiality of your Account information, including your username and password. You agree to immediately notify Sightsy of any unauthorized use of your Account, or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your username or password.


  5. User Content.

    5.1. User Content and Restrictions. The Services may enable you to submit, upload, post, share, display, or transmit to other users (hereinafter, “post”) ideas, information, materials, reviews, and other user-generated content (“User Content”) and interact with others through user comment areas, message boards, and similar user-to-user areas. You may not post any User Content that:

    • is unlawful, abusive, malicious, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy right or right of publicity, or otherwise objectionable;
    • promotes sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
    • contains any material that could give rise to any civil or criminal liability under applicable laws, rules, or regulations or that otherwise may be in conflict with these Terms of Use;
    • infringes upon, misappropriates, or otherwise violates any intellectual property rights or other rights of a third party;
    • encourages criminal conduct;
    • contains false, misleading, fraudulent, or deceptive claims or content;
    • gives the impression that it emanates from or is endorsed by Sightsy or any other person or entity, if this is not the case; or
    • contains any virus, malware, spyware, or other harmful content or code.

    5.2. Rights You Grant to Us. You hereby grant to Sightsy an irrevocable, perpetual, non-exclusive, transferable, sublicensable, royalty-free, worldwide right and license to use, reproduce, display, perform, distribute, and prepare derivative works of any User Content you post on or through the Services for any purpose and in all forms and all media, whether now known or that become known in the future, and you waive any and all claims that you may have now or may hereafter have in any jurisdiction to so-called “rental rights,” “moral rights” and all rights of “droit moral” in that User Content, even if the User Content is altered or changed in a manner not agreeable to you.


    5.3. No Responsibility. You agree that you are solely responsible for your User Content, and that you have the right to post any User Content that you post on or through the Services. You acknowledge and agree that Sightsy is not responsible for, and does not endorse, any User Content.


    5.4. No Obligation to Prescreen, Monitor or Use. Sightsy does not have, and does not undertake, any obligation to prescreen, monitor, edit, or remove any User Content posted on or through the Services. However, Sightsy retains the right (but not the obligation), in its sole discretion and for any reason, to prescreen, monitor, edit, remove, or move User Content posted on or through the Services. You acknowledge and agree that we are not obligated to post, keep, or use your User Content.


    Submitted Ideas and Materials. Sightsy does not want and cannot accept concepts, creative ideas or suggestions, artwork, photographs, drawings, videos, audiovisual works, or any other materials in any format, by any means of transmission (including email), that users consider confidential or proprietary. This is to avoid the possibility of future misunderstandings when projects independently developed by or on behalf of Sightsy might seem to others to be similar to users’ own creative ideas, suggestions, or materials.. All concepts, creative ideas or suggestions, artwork, photographs, drawings, videos, audiovisual works, and other materials disclosed or offered to us by you through the Services or in response to solicitations on the Site or any Application shall be deemed non-confidential and non-proprietary, and Sightsy will not be liable for any use or disclosure thereof. Please be aware that any User Content you post publicly through the Services will be accessible and viewable by other users.

  6. Purchases.

    6.1. Purchasing Tickets. Sightsy sells tickets, vouchers, and similar products (“Tickets”) on behalf of sports arenas, music venues, teams, and other venues and providers of events (“Event Providers”), which means we do not determine seating locations or control Ticket inventory or availability. Sightsy is in no way affiliated with any Event Provider for which it sells Tickets. You are responsible for reading the complete listing for a Ticket before making a commitment to purchase the Ticket. When placing an order for a Ticket, you are entering into a binding contract with the Event Provider to purchase that Ticket. Payment is remitted to Sightsy and disbursed to the Event Provider. EXCEPT AS SET FORTH IN SECTION 6.6 BELOW, Sightsy DOES NOT PROVIDE REFUNDS OR PERMIT CANCELLATIONS OR EXCHANGES. REFUND POLICIES VARY BY EVENT PROVIDER AND EVENT, AND YOU MUST CONTACT THE EVENT PROVIDER DIRECTLY TO RECEIVE A REFUND IF PERMITTED.


    6.2. Pricing. Event Providers set Ticket prices. If you purchase Tickets, you agree to pay, in addition to the price for the Tickets, any other fees and charges that may be imposed, such as convenience fees, processing fees, and other fees. You also agree to pay any applicable taxes, including, but not limited to, any applicable admissions tax. If the amount you pay for a Ticket is incorrect, whether due to an error in a price posted on the Site or otherwise, we have the right to cancel your order for that Ticket and refund to you the amount that you paid. This policy will apply regardless of how the error occurred.


    6.3. Payment Processing. All payments will be processed by our third-party payment processor. The processing of payments in connection with your use of the Services will be subject to the terms, conditions, and privacy policies of our payment processor in addition to these Terms of Use.


    6.4. Ticket Delivery. Tickets will be emailed after you place your order. Sightsy STRONGLY RECOMMENDS THAT YOU PRINT YOUR TICKETS, AS EVENT PROVIDERS MAY REQUIRE YOU TO PRESENT A PRINTED TICKET IN ORDER TO GAIN ENTRY INTO OR PARTICIPATE IN AN EVENT.


    6.5. Event Provider Terms and Conditions. By purchasing Tickets to an event, you agree to be bound by the terms and conditions and other rules of the Event Provider and the applicable venue and/or event. We recommend that you review the terms and conditions and other rules of each event and venue to which you hold Tickets, as may be available on the Services or directly from the Event Provider.


    6.6. Rescheduled/Cancelled Events. Event details such as date, time, and venue may change, and we are not always notified if an event is postponed, rescheduled, canceled, or otherwise changed. It is your responsibility to monitor the event and to confirm any changes with the Event Provider. If you hold a Ticket that was resold to you by Sightsy™ and the event is cancelled, we will provide a full refund for the amount paid for the Ticket and any related fees. Sightsy WILL NOT PROVIDE A REFUND FOR ANY TICKET TO ANY EVENT THAT IS POSTPONED OR RESCHEDULED. If you hold a Ticket to an event that is postponed or rescheduled, you should contact the Event Provider directly to obtain information regarding the Event Provider’s refund policy. Refund policies vary by Event Provider and event; by purchasing a Ticket, you agree to the applicable refund policy of the associated Event Provider.


  7. Privacy Policy. You acknowledge and agree that all information collected by Sightsy is subject to our Privacy Policy[2]. By using the Services, you consent to all actions we take with respect to your information in compliance with the Privacy Policy.


  8. Application Updates. Sightsy may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches and other error corrections and/or new features (collectively, “Updates”). Updates may also modify or delete in their entirety certain features and functionality of the Services. You agree that Sightsy has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of the Services. Based on your Mobile Device settings, when your Mobile Device is connected to the Internet, either: (a) an Application will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You agree to promptly download and install all Updates and acknowledge and agree that the Applications or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Applications and will be subject to these Terms of Use.


  9. Electronic Communications. The communications between you and Sightsy via the Services use electronic means. For contractual purposes, you consent to receive communications from us in electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


  10. Changes, Suspension and Termination. Sightsy reserves the right to make changes to, suspend or discontinue (temporarily or permanently) the Services or any portion thereof (including any Content) at any time. You agree that Sightsy will not be liable to you or to any third party for any such change, suspension, or discontinuance.


    Sightsy also reserves the right to deny access to, and to suspend or terminate your access to, the Services or to any features or portions thereof, at any time and for any reason, including if you violate these Terms of Use. In the event that we suspend or terminate your access to and/or use of the Services, you will continue to be bound by the Terms of Use that were in effect as of the date of your suspension or termination.


  11. Disclaimer. THE SERVICES AND THE CONTENT ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, AND Sightsy HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. NEITHER Sightsy NOR ANY PERSON ASSOCIATED WITH Sightsy MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES OR ANY CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER Sightsy NOR ANYONE ASSOCIATED WITH Sightsy REPRESENTS OR WARRANTS THAT THE SERVICES OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES, CONTENT, OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF HARMFUL COMPONENTS, OR THAT THE SERVICES OR THE CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THEREFORE, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.


  12. Limitations of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL Sightsy OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR THE CONTENT, INCLUDING FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOSS OF REVENUE, PROFITS, OR BUSINESS, LOSS OF USE, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (a) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (b) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS, OR OTHER HARMFUL COMPONENTS WHICH MAY BE TRANSMITTED THROUGH THE SERVICES; OR (c) ANY LOST, STOLEN, OR DAMAGED TICKETS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.


  13. Indemnification. You agree to indemnify, defend, and hold Sightsy and its officers, directors, employees, agents, licensors, and service providers harmless from and against any claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from your use of the Services and/or any Content or any violation of these Terms of Use or applicable law. We reserve the right, at our own expense, to assume the exclusive defense and control of any action subject to indemnification by you, and in such event you agree to cooperate with us in defending such action. Your indemnification, defense, and hold harmless obligations will survive the termination of your use of the Services and/or these Terms of Use.


  14. Copyright Infringement. Sightsy takes claims of copyright infringement seriously. It is Sightsy’s policy to disable and/or terminate the accounts of users who are repeat infringers. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any Content accessible on the Site or an Application infringes your copyright, you may request removal of such Content (or access thereto) by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), your written notice of alleged copyright infringement must include substantially the following:

    • your physical or electronic signature;
    • identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Site or an Application, a representative list of such works;
    • identification of the Content you believe to be infringing in a sufficiently precise manner to allow us to locate that Content;
    • adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address);
    • a statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law;
    • a statement that the information in your written notice is accurate; and
    • a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

    Our designated agent to receive DMCA notices is:
    Gregory Livingston, Esq.
    Sightsy LLC.
    c/o Sierra Nevada Corporation
    444 Salomon Circle
    Sparks, NV 89434
    container
    *NOTE: This contact information is for inquiries regarding potential copyright infringement only. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA notice may not be effective. Please be aware that if you knowingly materially misrepresent that Content on the Site or an Application is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.


  15. Third Party Materials. The Services may display, include or make available third-party content (including data, information, applications and other products services and/or materials) or provide links to third-party websites or services (“Third Party Materials”). You acknowledge and agree that Sightsy is not responsible for Third Party Materials, including their accuracy, completeness, timeliness, validity, legality, decency, quality or any other aspect thereof. Sightsy does not assume and will not have any liability or responsibility to you or any other person or entity for any Third Party Materials. Third Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.


  16. Third Party Platforms. We may provide the Services to you through third party websites, operating systems, platforms, and portals, including social networking sites (collectively, “Third Party Platforms”). Additional terms and conditions will apply to you with respect to your use of Third Party Platforms, which are not under Sightsy's control. Sightsy does not assume any responsibility or liability for your use of such Third Party Platforms.


    The following additional terms and conditions apply to an Application only if it is designed for use on an Apple, Inc. (“Apple”) iOS-powered Mobile Device. You and Sightsy acknowledge that these Terms of Use are concluded between you and Sightsy only, and not with Apple, and Sightsy, not Apple, is solely responsible for the Application and the Content thereof. You agree that your license to use the Application is limited to the Apple iOS Mobile Device that you own or control and that your use of the Application shall be subject to the usage rules set forth in Apple’s then-current App Store Terms of Service. You and Sightsy agree that Apple shall have no obligation to provide maintenance and support services with respect to the Application. To the maximum extent permitted by applicable law, Apple will have no warranty obligation whatsoever with respect to the Application. You agree that Sightsy, and not Apple, shall be responsible for the investigation, defense, settlement and discharge of any third party intellectual property infringement claim related to the Application. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Sightsy’s contact information for any questions or inquiries with respect to the Application is set forth in Section 19 below. You agree to comply with all applicable third party terms of agreement when using the Application. You agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Use applicable to the Application. Upon your acceptance of the Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third party beneficiary thereof.


  17. U.S. Export Controls. The Applications may be subject to United States export laws, including the United States Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release any Application to, or make any Application accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule or regulation. You shall comply with all applicable laws, rules, and regulations, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making any Application available outside the United States.


  18. Arbitration Agreement. YOU AND Sightsy AGREE THAT ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF THE SERVICES OR TO TICKETS SOLD OR DISTRIBUTED BY US, WILL BE RESOLVED EXCLUSIVELY THOUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, WITH THE FOLLOWING EXCEPTIONS:
    • You may assert claims in small claims court if your claims apply;
    • If a claim involves the conditional license granted to you as described in Section 2 above, either of us may file a lawsuit in a federal or state court located in the Borough of Manhattan, New York, New York, and we both consent to the jurisdiction of and venue in those courts for such purposes; and
    • In the event this Arbitration Agreement is for any reason held to be unenforceable, any dispute or claim against us (except for small-claims court actions) may be commenced only in a federal or state court located in the Borough of Manhattan, New York, New York, and we both consent to the jurisdiction of and venue in those courts for such purposes.

    This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”), including its procedural provisions, in all respects.


    18.1. Prohibition of Class Actions and Non-Individualized Relief. YOU AND Sightsy AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND Sightsy AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). YOU HEREBY AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. If this specific provision is found to be unenforceable, then the entirety of this Arbitration Agreement will be null and void and neither of us will be entitled to arbitrate our dispute.


    18.2. Arbitration Procedures. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms of Use, as a court would. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement or the Terms of Use including, but not limited to, any claim that all or any part of this Arbitration Agreement or any other provision of the Terms of Use is void or voidable.


    To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Sightsy, LLC., ATTN: Legal Department, c/o Sierra Nevada Corporation, 444 Salomon Circle, Sparks, NV 89434. You may download the forms located at http://www.jamsadr.com/files/Uploads/Documents/JAMS_Arbitration_Demand.doc. In the event we initiate arbitration against you, we will send a copy of our arbitration notice to the physical address we have on file associated with your Account. It is your responsibility to keep your Account information up to date.


    The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. The JAMS Rules are available online at http://www.jamsadr.com/rules-clauses or by calling 1-800-352-5267. Payment of all filing, administration, and arbitrator fees will be governed by JAMS’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys’ fees. In the event the arbitrator determines the claims you assert in the arbitration are frivolous, you agree to reimburse Sightsy for all fees associated with the arbitration paid by Sightsy on your behalf that you otherwise would be obligated to pay under JAMS’s rules. The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or Sightsy may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Sightsy subject to the arbitrator’s discretion to require an in-person hearing. The arbitrator’s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.


    18.3. Opt-Out Procedure. YOU CAN CHOOSE TO REJECT THIS ARBITRATION AGREEMENT BY MAILING US A WRITTEN NOTICE OF YOUR ELECTION TO OPT OUT (“OPT-OUT NOTICE”). YOUR OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS AFTER THE DATE YOU ACCEPT THESE TERMS OF USE FOR THE FIRST TIME. You must mail your Opt-Out Notice to: Sightsy LLC., ATTN: Legal Department, c/o Sierra Nevada Corporation, 444 Salomon Circle, Sparks, NV 89434. Your Opt-Out Notice must include your name, address (including street number and address, city, state, and zip code), phone number, and the email address(es) used to log in to the Account(s) to which the opt out applies. You must sign your Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other provisions of these Terms of Use will continue to apply.


  19. Miscellaneous.

    19.1. Geographic Restrictions. Sightsy is based in the State of Virginia in the United States. We make no claims that the Services or the Content are accessible or appropriate outside of the United States. Access to and use of the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.


    19.2. Governing Law; Jurisdiction and Venue. These Terms of Use and any dispute or claim arising out of or related to these Terms of Use, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of New York, other than such laws and case law that would result in the application of the laws of a jurisdiction other than the State of New York. Except with respect to disputes to be resolved though binding arbitration in accordance with the Arbitration Agreement in Section 18, any legal suit, action, or proceeding arising out of or related to these Terms of Use or the Services or Content shall be instituted exclusively in the federal or state courts located in the Borough of Manhattan, New York, New York. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Notwithstanding the foregoing, if your dispute or claim is regarding the re-sale of a Ticket by Sightsy™ for an event located in the State of Illinois, then these Terms of Use and such dispute or claim will be governed by and construed in accordance with the laws of the State of Illinois, other than such laws and case law that would result in the application of the laws of a jurisdiction other than the State of Illinois, and you consent to personal jurisdiction and agree to bring all suits, actions or proceedings exclusively in the federal or state courts located in Chicago, Illinois.


    19.3. Limitation on Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES OR CONTENT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OR CLAIM ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.


    19.4. Waiver and Severability. Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent possible, and the remaining provisions of these Terms of Use will continue in full force and effect.


    19.5. Entire Agreement. These Terms of Use, including our Privacy Policy, constitute the sole and entire agreement between you and Sightsy with respect to the subject matter hereof, and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.


  20. Contact Us

    If you have any questions about these Terms of Use or the Services, you may call us at (929) 356-5683, email us at support@sightsy.io, or write to us at the address below:

Sightsy, LLC.
Attn: Support
3076 Centreville Road
Suite 114
Herndon, VA 20171

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